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Trying to figure out how to contact KakaoTalk customer center? Don’t worry, we’ve got you covered! Here’s everything you need to know about contacting KakaoTalk customer service center in English.
What is KakaoTalk?
KakaoTalk is a South Korean instant messaging app that allows users to send messages, voice notes, videos, photos, and make voice and video calls for free. The app boasts more than 200 million users worldwide and is available in 15 different languages.
What is KakaoTalk Customer Center?
KakaoTalk customer center is the best place to seek help and report issues related to the app. It’s a one-stop destination for all your KakaoTalk-related queries and concerns.
How to Contact KakaoTalk Customer Center?
You can reach KakaoTalk customer center by phone or email. Unfortunately, their customer center does not support live chat or social media. However, if you have an urgent issue, you can try contacting them via their Twitter handle @kakaotalk_global.
KakaoTalk Customer Center Phone Number
To contact KakaoTalk customer center by phone, call +82-2669-3333. They’re available from Monday to Friday, 9:00 AM – 6:00 PM KST (Korea Standard Time). It’s important to note that international calling rates apply.
KakaoTalk Customer Center Email
Alternatively, you can contact KakaoTalk customer center by email. Simply send an email to support.en@kakaocorp.com, and they will respond to you as soon as possible.
What Information should You Provide when Contacting KakaoTalk Customer Center?
When contacting KakaoTalk customer center, make sure to provide detailed information about your issue. This includes your KakaoTalk User ID, the specific problem you’re facing, and the steps you’ve already taken to try and resolve the issue.
In conclusion, whether you’re having trouble logging in to your account, experiencing issues with the app, or have any other concerns, KakaoTalk customer center is there to help. By following the above steps, you can easily contact them and receive the assistance you need.
Frequently Asked Questions (FAQs):
1. Is KakaoTalk customer center available 24/7?
No, KakaoTalk customer center is only available from Monday to Friday, 9:00 AM – 6:00 PM KST.
2. Does KakaoTalk customer center support live chat or social media?
No, KakaoTalk customer center only supports phone and email.
3. How long does it take for KakaoTalk customer center to respond to an email?
KakaoTalk customer center usually responds to emails within two business days.
4. Do international calling rates apply when calling KakaoTalk customer center?
Yes, international calling rates apply when calling KakaoTalk customer center.
5. What information should I provide when contacting KakaoTalk customer center?
Make sure to provide your KakaoTalk User ID, the specific problem you’re facing, and the steps you’ve already taken to try and resolve the issue.
6. Can I contact KakaoTalk customer center in languages other than English?
Yes, KakaoTalk customer center is available in 15 different languages.
